Chief of Staff / Estate & Household Manager, Miami / LA / NY / CT- PLACED

Chief of Staff / Estate & Household Manager

Location: Miami| New York| Los Angeles | Connecticut
Compensation: $220,000 – $350,000 + Benefits (DOE)

Overview

A high-profile professional athlete and family are seeking an exceptional Chief of Staff / Estate & Household Manager to oversee multiple luxury residences across the United States. This is a senior-level, hands-on leadership role requiring a highly energetic, detail-oriented professional with strong business acumen.

The ideal candidate will bring a combination of estate management expertise, administrative leadership, financial oversight, and vendor management, ensuring seamless operations across all properties. This individual will serve as a trusted right hand to the principals, maintaining the highest standards of discretion, efficiency, and service.

Key Responsibilities

Estate & Staff Leadership

• Oversee and coordinate all household staff across multiple residences
• Lead hiring, onboarding, training, performance management, and scheduling
• Manage vendors, contracts, and project execution across all properties
• Develop, implement, and maintain SOPs, house manuals, and training systems
• Elevate household standards through leadership, structure, and accountability

Chief of Staff / Administrative Oversight

• Manage complex calendars, travel coordination, and detailed itineraries (experience with luxury travel/concierge services preferred)
• Liaise with aviation teams and flight crew for seamless private travel coordination
• Oversee sensitive documentation including passports, licenses, insurance, and personal records
• Coordinate payroll, bonuses, and HR-related functions for household staff
• Maintain strict discretion with high-profile guests and environments
• Ensure all properties, vehicles, and watercraft are properly insured, permitted, and compliant
• Create and manage emergency protocols, including hurricane and evacuation procedures
• Develop comprehensive family contact systems (medical, emergency, extended family)
• Support lifestyle needs including events, gifting, seasonal setups, and special projects
• Assist with international logistics, including travel, visas, and housing for family members abroad

Financial & Operational Management

• Oversee expense tracking, credit card reconciliation, and budget management
• Provide weekly and quarterly reporting to principals
• Manage staff scheduling systems and operational workflows
• Negotiate vendor contracts and maintain an approved vendor network
• Oversee construction projects, including budgeting, timelines, change orders, and completion

Property Oversight & Maintenance

• Ensure all residences are maintained to the highest luxury standards
• Oversee care of fine materials (marble, Venetian plaster, specialty finishes) and train staff accordingly
• Implement preventative maintenance schedules and proactive property management
• Conduct regular site visits across all residences
• Maintain full oversight of facilities management and capital projects

Candidate Profile

• Proven experience as a Chief of Staff, Estate Manager, or Senior House Manager within UHNW environments
• High-energy, proactive, and exceptionally detail-oriented
• Strong business, administrative, and financial acumen
• Extensive experience in vendor management, contract negotiation, and operations oversight
• Fluency in Spanish and French (required)
• Tech-savvy with experience in smart home systems and modern household technologies
• Demonstrated ability to manage multiple properties and teams simultaneously
• Strong leadership presence with a service-driven, no-ego mindset
• Excellent judgment, discretion, and ability to operate in high-profile environments
• Must have outstanding references and proven long-term tenure
• Must be a U.S. citizen

Household Environment

• Dynamic, fast-paced household led by a high-profile professional athlete
• Multiple residences with an established support structure
• Collaborative, respectful environment with high standards and expectations

Ideal Candidate

This role is ideal for a polished, strategic, and service-oriented professional who thrives in a fast-paced, high-performance environment. The successful candidate will bring structure, leadership, and operational excellence, serving as a trusted partner to the principals while ensuring seamless execution across all residences.

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