Director of Residences/Chief of Staff - CLOSED

EXPERIENCED Director of Residences

USA – Connecticut-based with travel to Caribbean

Essential Requirements:

USA work authorization required. Previous private domestic household experience. Confident, forward thinking, proactive candidate with good communication skills. Prior US experience in a similar role. Must be vaccinated.

 

Experienced Director of Residences is required for an 80-acre estate in Connecticut. This is the main residence of a professional business couple with adult children. There is a secondary townhouse in New York City and an additional property in the Caribbean. You will be required to travel with or ahead of the principals on a regular basis.

The is a very busy household which requires a dedicated, extremely detailed, and professional Chief of Staff/Director of Residence. Someone with a hotel or hospitality degree would excel in the role as our client owns a boutique hotel in the Turks and Caicos. A Master’s in Business or similar accredited finance degree would be essential. The role requires the ability to communicate clearly with both principals, and the cooperate office in London.

Key Responsibilities: 

• Management: Principals’ primary residence in Connecticut, a secondary home in New York, and a hotel in Turks and Caicos
• Leadership: oversee a team of staff including hiring, training, supervising.  
• Implementation and logging of household standards, systems, and protocols.
• Creating maintenance schedules for houses and equipment – ensuring schedules are adhered to by staff and contractors. 
• Oversee household files
• Organizing and managing household inventories. 
• In-home event planning as needed. 
• Handle massive construction, renovation and off-season projects as requested across all residences. Become the point of contact for external contractors and external service providers. 
• Manage complex, international travel including commercial and private flights, ground transportation, lodging, dining requests and entertainment reservations. 
• Additional projects as requested or identified to improve the quality of life of the family.

 

Key requirements: 

• Focusing on Family – Seeking to understand the needs of the family, both large and small.
• Being two steps ahead – You are already anticipating things that the principals didn’t even realize they needed.
• Building strong relationships – Fostering trust and cooperation around co-workers, vendors, and suppliers. Develop positive relationships that reflect well on the family.  
• Sense of Responsibility – Demonstration of ownership over tasks including follow through and owning follow up. Ability to identify strategic opportunities for delegation.  
• Commitment to personal growth – Interest in feedback and willingness to act on it. 
• Attention to detail – Ensuring that process and procedures are consistent and accurate and work is thorough and completed to the highest standard.

Requirements: 

• At least ten years prior Chief of Staff experience with stellar, verifiable references.
• Proven track record of managing multi-million-dollar projects
• Excellent time management skills and ability to anticipate next steps without supervision. Solution and detail oriented.
• Tech Savvy and interest in new, tech-based solutions.
• Proficient calendaring abilities.
• Strong work ethic and willingness to be available 24/7 by phone or email for emergencies.
• Clear and concise communication skills.
• Loyalty, confidentiality, and discretion.
• Extensive background check required. 
• Fully vaccinated for COVID. 
• Construction project experience, financial oversight of $20 to $40 million dollar acquisitions

 

Salary Range: $225,000 to $350,000 for qualified candidates but negotiable. Medical benefits package / housing / staff vehicle will be provided. First class checkable references and Non-Smokers essential.

APPLY FOR THIS POSITION