Estate Manager/Director of Residences PAUSED

Estate Manager/Director of Residences

Location: Fort Worth, Texas

Job Summary: We are seeking a highly experienced Estate Manager/Director of Residences to oversee the operations of multiple luxury residences for our HNW clients in Fort Worth, Texas. The ideal candidate will have a strong background in estate management, exceptional organizational skills, and a keen attention to detail. This position requires professionalism, leadership abilities, discretion, and the ability to maintain confidentiality while providing unparalleled service to our clients.

Only candidates who are local in Texas, or have a direct connection to the state will be considered at this time.

Responsibilities:

Management Skills:

• Oversee the day-to-day operations of multiple luxury residences, ensuring they are kept to the highest standards. The main residences are in the same building - 9,000 sq. ft. with adjoining 3,000 sq. ft. unit. There are other properties in Texas and nationally, along with a ranch an hour outside of Fort Worth.
• Develop and maintain comprehensive household manuals outlining SOPs for staff.
• Manage and schedule all domestic staff – hire, on-board, train and manage yearly reviews/bonus/performance evaluations working with the corporate HR support team.
• Manage staff, including hiring, training, scheduling, and performance evaluations.
• Act as the primary point of contact for all vendors and service providers.
• Work with an in-house security team and ensure that all security systems are functioning at all times. Communicate clearly between corporate and private security teams.
• Coordinate all services, including cleaning, maintenance, landscaping, renovations, and repairs.
• Work with flight crew, ensure that all staff are in place and trained, maintain the planes mechanically, and update all soft furnishings at our clients' request.

Effective Organization:

• Maintain accurate records and documentation related to operations and expenses.
• Organize and oversee events and gatherings at all residences, including staffing, catering, and logistics.
• Manage household budgets and expenses, including payroll, vendor payments, and supplies.
• Oversee and manage acquisitions, assisting and working with the Mrs. taking notes.
• Must deal with high-pressure, fast-paced environments with a calm, mannerly disposition.

Hospitality:

• Provide excellent customer service, ensuring the satisfaction of the clients, family, and guests.
• Anticipate needs and proactively address any issues or concerns. Must have a proactive approach to managing. Ideally, be hands-on and willing to assist in all departments to ensure a seamless operation.
• Act with discretion and professionalism, guaranteeing privacy and confidentiality.
• Travel between residences nationally as needed.

Qualifications:

• A bachelor's degree in hospitality management, business administration, or a related field is preferred. Must be confident dealing with financial matters and have negotiating contracts.
• Minimum of 5 years of experience in estate management, preferably for HNW individuals or families.
• Valid driver's license and clean driving record.
• Flexibility to work evenings, weekends, and holidays as needed.
• Strong leadership and management skills.
• Excellent organizational and time management skills.
• Exceptional attention to detail and a commitment to excellence.
• Discretion and professionalism, with the ability to maintain confidentiality at all times.
• Excellent communication and interpersonal skills.
• Knowledge of fine dining and entertaining protocols is preferred.
• Event management experience desired. 

Benefits:

• Salary $200,000.00 to $ 250,000.00 plus, D/O/E
• Paid time off
• 100% Health insurance benefits
• Opportunities for advancement
• Retirement savings plan
• A supportive and collaborative work environment
• Housing is offered for one year, and relocation assistance for highly skilled candidates

If you meet the qualifications and are interested in joining our team as an Estate Manager/Director of Residences, please submit your resume and a cover letter detailing your relevant experience and why you would be a good fit for this position. We look forward to hearing from you!

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