HOUSE MANAGER

Miami, Florida
UHNW Private Residence | Live-Out
$180,000–$240,000 DOE + Full Benefits Package

POSITION OVERVIEW

An exceptional opportunity is available for a highly experienced and accomplished House Manager to join the private household of an UHNW principal with multiple residences and a superyacht. This is a new role. 

Based primarily at the principal's newly renovated 24,000-square-foot Miami residence, this is a senior-level position for a confident and highly capable private-service professional who can take complete ownership of the home's day-to-day operations, presentation, staffing, and service standards.

The House Manager will serve as a trusted right hand to the principal, ensuring the residence operates seamlessly and that every detail is anticipated and handled with efficiency, discretion, and exceptional follow-through.

The principal is fast-paced, highly knowledgeable, detail-oriented, and accustomed to the very highest standards. The successful candidate must therefore be confident, decisive, proactive, exceptionally organized, and an excellent communicator who can move quickly, prioritize effectively, and provide concise and accurate updates.

This is an outstanding opportunity for an experienced House Manager who understands the nuances of UHNW private service and knows how to create an environment that feels warm and effortless while operating at an exceptional level behind the scenes.

KEY RESPONSIBILITIES

• Take full ownership of the day-to-day management and operation of the Miami residence
• Serve as the principal's trusted right hand, anticipating needs and ensuring matters are handled efficiently and discreetly
• Lead, manage, motivate, train, and develop the household team, including Butlers and other service personnel
• Establish clear expectations, accountability, schedules, and service standards across the household
• Create and maintain a culture of service excellence that is warm, polished, discreet, and anticipatory
• Ensure staff understand the principal's preferences and consistently deliver service at the expected level
• Oversee household schedules, routines, inventories, purchasing, supplies, and operational requirements
• Coordinate staff schedules to ensure appropriate household coverage
• Manage contractors, vendors, maintenance providers, repairs, and property projects
• Ensure projects and maintenance issues are followed through from identification to successful completion
• Maintain detailed oversight of household systems and ensure preventative maintenance is appropriately scheduled
• Ensure the residence is impeccably presented and prepared at all times for the principal, family members, and guests
• Maintain exceptional standards throughout guest rooms, entertaining areas, service areas, and back-of-house operations
• Provide the principal with regular, concise, and accurate updates regarding household operations, projects, staffing, and outstanding matters
• Identify potential issues before they become problems and take ownership of finding appropriate solutions
• Coordinate seamlessly with the principal's other private residences, superyacht personnel, family-office representatives, and external teams as required
• Assist with entertaining, special events, guest arrivals, and household preparations
• Maintain accurate household documentation, inventories, calendars, procedures, and operational information
• Remain hands-on and willing to assist wherever required to ensure the household operates seamlessly
• Maintain complete discretion and confidentiality at all times

LEADERSHIP & SERVICE

This position requires much more than simply managing schedules and household operations. The successful candidate must be a strong, confident, and respected leader who understands how to build, develop, and retain an exceptional private-service team.

The House Manager should be comfortable setting expectations, providing training and direction, and holding staff accountable while maintaining a positive, professional, and respectful working environment.

The principal values excellent service and expects the household team to be attentive without being intrusive. The successful candidate will understand how to create a service culture that is gracious, intuitive, anticipatory, polished, and discreet.

While this is a senior management position, the successful candidate must also possess a hands-on, can-do mentality and be willing to step in wherever necessary. No task should be considered beneath the House Manager when assistance is required to ensure the household operates seamlessly.

SOUTH FLORIDA & MIAMI EXPERIENCE

Candidates must have a genuine connection to South Florida and previous professional experience working in Miami or the surrounding area.

An understanding of the South Florida luxury-service environment is important. The successful candidate should be comfortable navigating local vendors, contractors, service providers, and the operational requirements associated with maintaining a significant Miami residence.

Established relationships with reputable South Florida vendors and service providers would be highly advantageous.

IDEAL CANDIDATE

We are seeking a high-calibre, experienced, and exceptionally capable House Manager with a proven background supporting UHNW/VVIP principals within sophisticated private households.

The ideal candidate will possess:

• Significant previous experience within UHNW/VVIP private residences
• Prior professional experience in Miami and a strong connection to South Florida
• Proven experience managing large and complex luxury residences
• Strong leadership and staff-management capabilities
• Experience managing Butlers and other high-level service professionals
• An excellent understanding of luxury hospitality and private-service standards
• Exceptional organizational and time-management abilities
• An excellent command of both written and spoken English
• Outstanding written and verbal communication skills
• Spanish-language skills are highly advantageous
• The confidence to communicate directly and professionally with a highly knowledgeable principal
• Strong vendor, contractor, and project-management experience
• Exceptional attention to detail and presentation
• The ability to anticipate needs and proactively solve problems
• Strong administrative and household-management systems
• Experience coordinating with multiple residences, yachts, family offices, or similar private operations
• A calm and composed demeanor when working under pressure
• Excellent judgment and decision-making abilities
• A polished, professional, and service-oriented approach
• Complete discretion and respect for confidentiality
• A hands-on mentality and willingness to assist wherever necessary
• Flexibility to travel as required

ESSENTIAL EMPLOYMENT REQUIREMENTS

Due to the highly private and confidential nature of this household, candidates must be comfortable completing an extensive pre-employment screening and verification process.

All candidates must:

• Be legally authorized to work in the United States
• Successfully complete a comprehensive and detailed background check
• Successfully complete a drug screening
• Be willing and able to sign a comprehensive Non-Disclosure Agreement (NDA)
• Provide recent, excellent, and fully verifiable professional references
• Demonstrate an established history of discretion, reliability, integrity, and professionalism
• Have an excellent command of written and spoken English
• Be flexible regarding schedule and travel
• Be comfortable operating within a demanding and fast-paced private environment

Candidates who are unable to successfully complete the required background check, drug screening, NDA, and professional reference-verification process will not be considered.

COMPENSATION & BENEFITS

The household is offering an exceptional compensation package designed to attract a top-tier private-service professional.

Base Salary: $180,000–$240,000 annually, depending on experience

A comprehensive benefits package is also provided, including:

• Medical benefits
• 401(k)
• Two weeks of paid vacation annually
• One week of paid sick leave
• Additional benefits as provided by the household

POSITION DETAILS

Position: House Manager
Location: Miami, Florida
Residence: Newly renovated approximately 24,000 sq. ft. private residence
Schedule: Full-Time | Flexibility Required
Accommodation: Live-Out
Travel: Flexibility to travel as required
Salary: $180,000–$240,000 DOE + Comprehensive Benefits Package

This is a rare opportunity for an exceptional House Manager to become a trusted right hand to the principal, lead a first-class household team, and take genuine ownership of a sophisticated private residence and its operations.

The successful candidate will understand that excellence in this environment comes from anticipation, communication, leadership, attention to detail, accountability, and exceptional follow-through. The principal should have complete confidence that the residence, staff, projects, and every detail surrounding his home are being managed to the highest possible standard.

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